Package Description

With Juan Felipe Gutiérrez Sanín

Continuing Education Approval: CCHI 1.25 instructional hours

Trainers of medical interpreters can use common and critically dangerous types of mistakes to help student interpreters understand how mistakes are made and how to avoid both making them and compounding mistakes made by others. The use of mistakes as a dynamic learning tool reduces students’ fear of less-than-perfect classroom performance and encourages interpreters to be analytical and proactive as they work in the actual health care environment.

Learning Objectives

1) Categorize mistakes made in transmitting interpreted information into those originating with 
    lack of clarity from the end parties OR those corrupted by the interpreter.
2) Know the most commonly made types of errors in healthcare when there is NO interpreter involved.
3) Categorize mistakes made by interpreters based on what the interpreter did to the message, 
    and why, so that this can be addressed specifically for each student.
4) Know the documented ways in which interpreters corrupt a healthcare message.   
5) Begin to create training tools such as role plays, reflective learning journals, and rubrics to bring alive 
    the topic and to inculcate good habits for ongoing professional learning around interpreting errors.

About the presenter:

Juan Felipe Gutiérrez Sanín is a nationally recognized public speaker and trainer on equity in health care and on language support as a critical empowerment tool. Juan has served as faculty at Western Kentucky University, The Cross Cultural Healthcare Program, and Highline College. He holds a Medical Degree from Colombia and two master’s degrees in Public Health and Occupational Safety and Health Administration.

This live webinar took place on April 9, 2015.

Register to view this webinar recording by clicking here. 

Tip: If you previously registered to view this webinar, please LOGIN and go to "My Account" > "My Courses" to access the webinar's content. 

NCIHC Members: FREE

Non-NCIHC Members:  $30.00  Become an NCIHC Member today!