Package Description

With Guest Trainer of Trainers Marjory Bancroft, M.A.

Continuing Education Approval: CCHI 1.25 instructional hours 

Enjoy this webinar for interpreter trainers on teaching cultural competency in health care interpreter training programs. This webinar presents a pedagogical framework and practical strategies that interpreter trainers can use to teach interpreters how to perform cultural medication, rather than act as cultural arbiters themselves. 

After attending this 90-minute webinar, interpreter trainers will be able to:
1.  Identify three key concepts in cultural competence to teach to medical interpreters.
2.  List and become familiar with these steps, sample scripts, and framework for teaching interpreters to perform safe, effective cultural mediation (AKA cultural brokering).
3. Explore the LEARN model as a framework for teaching cultural mediation.

About our guest Trainer of Trainers:

Marjory Bancroft, Director and founder of Cross-Cultural Communications, has given more than 100 Trainings across the U.S. in cultural competence, overcoming language and cultural barriers, interpreting, language access laws and service delivery to immigrants. 

Marjory holds a BA in French linguistics and an MA in linguistics from Université Laval in Quebec, as well as diplomas in Spanish philology, German language and literature and advanced Arabic from universities in Spain, Germany and Jordan.

The Home for Trainers invites interpreter trainers to register for Cultural Incompetence: A Fix-It Seminar for Interpreter Trainers with guest trainer Marjory Bancroft.

This live webinar took place on January 20, 2014.